Knowledge Process Outsourcing

The evolution and maturity of the BPO sector has given birth to yet another wave in the global outsourcing scene: KPO or Knowledge Process Outsourcing. The success in outsourcing business process operations has encouraged many firms to start outsourcing their high-end knowledge work as well. Cost savings, operational efficiencies, access to a highly talented workforce and improved quality are all underlying expectations in off shoring high-end processes to intellectual potential.

The myth that software companies can only provide “software coolies” is soon changing to the reality of Indian companies being capable of almost anything, even rocket science! We have a large pool of knowledge workers in various sectors ranging from Pharmacy, Medicine, Law, Biotechnology, Education & Training, Engineering, Analytics, Design & Animation, Research & Development, Paralegal Content and even Intelligence services.

Our High-End KPO Services

What high-end services can be outsourced to the KPO sector?
Here are some KPO services that can be outsourced to Logix Solution:

  • Research & Development
  • Business and Technical Analysis
  • Learning Solutions
  • Animation & Design
  • Business & Market Research
  • Pharmaceuticals and Biotechnology
  • Medical Services
  • Writing & Content Development
  • Legal Services
  • Intellectual Property (IP) Research
  • Data Analytics
  • Network Management
  • Training & Consultancy
Challenges in KPO

KPO delivers high value to organizations by providing domain-based processes and business expertise rather than just process expertise. These processes demand advanced analytical and specialized skill of knowledge workers that have domain experience to their credit. Therefore outsourcing of knowledge processes face more challenges than BPO (Business Process Outsourcing). Some of the challenges involved in KPO will be maintaining higher quality standards, investment in KPO infrastructure, the lack of talent pool, requirement of higher level of control, confidentiality and enhanced risk management.